Documentation
May 11, 2025
Support, Discord Access & Community Guidelines 🤝
Get help when you need it, connect with other traders on Discord, and explore how to get the most from our 24/7 support and collaborative tools.
Discord Access & Channels
Once you’ve joined our platform as a member, you get exclusive access to our Discord community — a hub where traders, developers, and strategy creators all come together.
Here's what you’ll find inside:
🧪 Strategy Testing Lounge – Share backtests, setups, and results with other members.
💡 TradingView Setup Help – Get help from other users and our support team for any setup issues.
🛠 Automation & Webhooks – Tips and help for server-side execution and webhook alerts.
📢 Announcements – Stay updated with strategy changes, feature launches, and system maintenance.
🔗 Join the Discord from your confirmation email or through the bot:
Open Telegram →@intohook_bot→ Menu → /external → Discord.
Contact Support
Need direct help? Our support team is here for you.
You can reach out in two ways:
Via Website Live Chat
Open
intohook.comClick on the Live Chat bubble in the bottom-right corner
Fill in your question and AI Bot will respond you as soon as possible
Via Discord Ticket System
Join our Discord
Go to the #open-ticket channel
Click the 🎟️ button to create a private support thread
Our team will join shortly to assist you
💬 Our average response time is under 6 hours during weekdays.
Feedback
We actively improve our platform based on your feedback.
Found a bug?
Have a suggestion for a new feature or indicator?
Want to tell us what you love (or don’t)?
You can submit feedback via:
Discord Channel:
#feedback-box
❤️ Your input shapes what we build next. Thank you for being part of the journey.
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