OVERVIEW
Intohook, LLC (Intohook) respects your privacy and is committed to protecting personal information that identifies you or could be used to identify you ("Personal Information"). This Privacy Policy ("Policy") explains how we collect, use, share, and protect your Personal Information, and how you can exercise your privacy rights under applicable laws in the United States, Canada, the European Union, and other jurisdictions ("Data Privacy Laws").
Children
Our services are not intended for, and we do not knowingly collect, Personal Information from individuals who are minors under the laws of their jurisdiction ("Children"). If we learn that we have collected Personal Information from a Child, we will delete it promptly. Please do not provide us with information about or from Children.
Information We Collect
We offer technical products, including free and premium indicators for use in financial platforms such as TradingView and Discord ("Products"). When you interact with us, we may collect the following categories of Personal Information:
Identifiers: First and last name, email address, billing address, and phone number.
Financial Information: Payment details such as credit or debit card information (processed securely via third-party payment processors — we do not store this information).
We may collect Personal Information when you:
Visit our website ("Site"),
Create an account and subscribe to our Products,
Communicate with us through email, chat, or other channels,
Interact with our Site or services in any other way.
We have collected and processed Personal Information within the last twelve months for the purposes outlined in this Policy.
Sensitive Personal Information
We do not intentionally collect or process Sensitive Personal Information (such as health data, religious beliefs, or political opinions). If such information is inadvertently collected, we reserve the right to delete it.
Legal Basis for Processing
We process Personal Information based on:
The necessity to perform a contract with you (e.g., providing the Products),
Our legitimate business interests,
Your consent where required,
Compliance with legal obligations.
How We Use Personal Information
We may use your Personal Information to:
Provide, operate, and improve our Products and Site,
Process transactions and send billing information,
Communicate with you about our services,
Respond to your inquiries and provide support,
Send marketing communications (with your consent where required),
Maintain the security of our systems,
Comply with legal obligations,
Defend our legal rights.
Disclosure of Personal Information
We do not sell or trade your Personal Information. However, we may share it with:
Third parties necessary to deliver the Products (e.g., hosting providers, payment processors),
Professional service providers (e.g., legal, accounting, financial advisors),
Government authorities if required by law,
In the event of a business transfer (e.g., merger, acquisition).
We may also disclose Personal Information at your request or with your explicit consent.
Your Privacy Rights
Depending on applicable law, you may have the right to:
Be informed about how we process your Personal Information,
Access and receive a copy of your Personal Information,
Correct or update your Personal Information,
Request deletion of your Personal Information,
Object to or limit certain types of processing,
Opt-out of sales or sharing of Personal Information,
Receive your data in a portable format,
Withdraw your consent (where processing is based on consent),
Be free from discrimination for exercising your rights.
To exercise your rights, please submit a request through the Privacy Rights Request Form available on our Site. We will confirm receipt within 10 days and respond within 30 days (or as permitted by law).
Please note that some requests may limit our ability to provide services, and we may retain certain information where legally required.
No Sale or Sharing of Personal Information
We do not sell, share, trade, or exchange your Personal Information with unaffiliated third parties for commercial purposes, except as described in this Policy.
If you wish to opt-out of any potential future sale or sharing, you can do so by submitting a Privacy Rights Request.
Automated Decision-Making
We do not use automated decision-making or profiling that affects you based on your Personal Information.
Data Retention
We retain Personal Information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law, depending on the nature of the relationship and the type of information.
Cookies
We use cookies and similar technologies to enhance your experience on our Site. Cookies allow us to remember your preferences and collect information such as IP address, browser type, pages visited, and session data for analytics and marketing purposes.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of the Site.
Changes to This Policy
We may update this Policy from time to time. Any changes will be effective upon posting the updated Policy on our Site. We encourage you to review this Policy periodically.
Questions or Concerns
If you have any questions or concerns about this Privacy Policy or our practices, please contact our Data Privacy Officer: info@intohook.co
Last Updated: [28 APR 2025]
